Customer Service Apprentice – Client Development Executive
Customer Service Apprentice – Client Development Executive

Customer Service Apprentice - Client Development Executive


Advanced Apprenticeship

Job type



Closing Date

October 31, 2020, 00:00

Starting Salary

£270.00 - Weekly

Why we need you

Being a Client Development Executive at KnowledgeBrief

The purpose of the role is to provide the Client Development Team at KnowledgeBrief with a dedicated lead generation function in order to grow the business

The duties that will be performed within this role are:

  • Establishing customer/prospect need
  • Appointment booking
  • New business generation: using public information to find new prospects
  • Data research and collation; adding new businesses to the existing database of customers and prospects
  • Data management of an existing database of customers and prospects
  • Providing information to the Head of Client Development on prospects in a timely fashion
  • Updating and managing customer records in the company CRM

Benefits at KnowledgeBrief

  • Join a bright, inspiring, ambitious and focussed team that’s eager to maximise its potential
  • Work with industry leaders from a wide range of sectors, gaining unique insight and experience
  • Creative working culture with the freedom to innovate and contribute directly to the development of the organisation
  • Undertake a Level 3 Customer Service Practitioner Apprenticeship with the company
  • 28 days annual leave plus bank holidays; we also shut the office between Christmas and New Year

The benefits

About KnowledgeBrief

KnowledgeBrief is a fast-expanding, innovative provider of leadership and management services. We run invaluable, high impact training services via cutting edge digital platforms, learning content and training to drive results and deliver performance.

Founded in 2005 with the aim to bridge academia and business, our effective learning tools have helped us to win clients such as M&S Bank, Airbus, EY, HSBC, Cosine, several NHS Trusts, and recruitment agencies, as well as many more clients across a broad scope of industries and sectors.

KnowledgeBrief has offices in London and Exeter but with national capability, and as we continue to grow we want to recruit and develop the best talent. By joining our amazing team, you will help to contribute to our on-going success and will deliver outstanding customer service. We are an innovative and forward-thinking business with exciting growth plans.

The requirements

Minimum 5 GCSE or equivalent including maths and English

Some skills in creative writing would be ideal

A good, clear communicator who is self-motivated and enjoys working within a team environment.


15 Highbury Place

N5 1QP



Are you ready to launch your career?

Create your Springpod account to apply now and we will direct you to the application link. Good luck!