Back to all programmes

Support Services Work Experience

April 6, 2021

In partnership with:

Register Interest

Speakers for this programme include:

Please note that speakers may change per cohort

When is it?

The support services work experience programme will take place from 6th April – 16th April 2021.

When is the deadline?

The deadline for applications is March 29th 2021 and applicants will hear if they have a place on the programme on the evening of March 31st 2021.

Am I eligible?

Applications are open to students from years 10 – 13 who attend a school or college based within the following local authorities: Hammersmith and Fulham, Camden, Hillingdon, Ealing, Westminster, Richmond-upon-Thames, Harrow, Barnet, Hounslow, Kensington and Chelsea, Hampshire, Wokingham, Surrey, Windsor and Maidenhead, Oxfordshire, Bracknell Forest, West Berkshire, Berkshire, Reading or Slough.

Previous cohorts have featured speakers from the following companies

No items found.

What’s involved

Live workshops with employers

You’ll meet professionals in live
workshops and be able to ask
them questions.

Work and assignments

You’ll complete activities and work assignments to develop skills and knowledge.

Fits into your schedule

Complete all work and assignments at times that are suitable to you.

Benefits

This programme is free for students.

Add the experience to your CV and Personal Statement.

You’ll get practical skills and knowledge.

You’ll earn a certificate if you complete the
programme.

Overview

During this free two-week virtual experience programme, you will meet a range of NHS Support Services from the wider healthcare team, who will give you an overview of their experiences within the industry, with opportunities for Q&A.

You will also learn about some of the key roles across the different functions from Administration, Estate Services, Clinical Support Staff, Corporate Services as well as Domestic and Support services.

The programme will also include a vital employability skills module to help you think about entering the world of work and a ‘Getting Career Ready with the NHS’ module, which will encourage you to think about your values, and how they align with the NHS. There will also be a range of quizzes and meaningful activities to spark your interest in Support Services, and give you a further insight into what it really means to become an employee of the NHS.

The virtual work experience programme involves around 10 hours of activity. You can complete the work over 2 weeks, meaning you can fit it around your schedule (whether that be school or college). There are live webinars to get involved in, but if you’re unable to attend these you can watch recordings on-demand.

The support services work experience programme will take place from 6th April – 16th April 2021. You do not need to be available full time during those dates, but you do need to be able to complete 10 hours worth of activity over the two weeks.

Programme Provided by:

North West London NHS Trusts

What you’ll cover

During this two week programme you will cover the following areas:

  • Introduction to the wider Healthcare team within the NHS
  • Administration – an introduction to Administration roles within the NHS and the skills required to do the job.
  • Clinical Support Staff – an introduction to Clinical Support roles within the NHS and the skills required to do the job.
  • Corporate Services- an introduction to Corporate Services roles within the NHS and the skills required to do the job.
  • Domestic Services – an introduction to Domestic Services roles within the NHS and the skills required to do the job.
  • Estate Services – an introduction to Estate Services roles within the NHS and the skills required to do the job.
  • Support Services – an introduction to Support Services roles within the NHS and the skills required to do the job.
  • The World of Work – an employability module encompassing communication skills, self management and objective setting, teamwork, problem solving, time management & identifying your strengths and areas of improvement.
  • Getting Career ready with the NHS – including NHS values, an intro to the different trust & values, understanding your own values, and reflection tasks.

Launch your career with Springpod

Virtual Work Experience

Common Questions

Please take a look at the FAQs below; and If you still need help, you can speak to our team on Live Chat. Monday to Friday (9am - 6pm).
What device should I use?
Use a desktop computer if you’re able to and use the Chrome browser.
What if I can’t attend a live talk?
Don’t worry if you can’t attend a webinar a recording will be added for you to watch on-demand.
What times are the webinars and where can I watch them?
You can find all the webinars within the live webinar section of your virtual work experience programme. You can resume your virtual work experience programme by going to our work experience platform and signing in below.

The webinars typically last for about 40 minutes to an hour, and you will have the opportunity to ask questions to the speakers via a Q&A function.

https://experience.springpod.co.uk/users/sign_in
Do I need to watch the webinar to do the activities?
We recommend that you watch the webinars live where possible, as the industry experts and professionals will be able to give you insights that you may wish to use for the activity. However, for most programmes, you should be able to complete the activities and quizzes with the information that has been provided too.
What software do you use for the live talks?
We use a tool called BigMarker & YouTube Live for our live talks that won’t require you to download anything.
What if I can’t upload my work?
Please try saving your work as a PDF before uploading it.
I can’t sign in because my password isn’t working
If you forgot your password then you should be able to reset it here:

https://experience.springpod.co.uk/users/password/new

Don’t forget your work experience account is different from your main Springpod account so your passwords won’t be the same.
Where do I resume the programme?
You can resume your virtual work experience programme by going to our work experience platform and signing in here:

https://experience.springpod.co.uk/users/sign_in
I never received an email inviting me to join a programme?
If you completed the application process before the deadline then you should have received an email informing you whether or not you have a place. If you did not then please email: hello@springpod.co.uk
Do I need my camera on for Live Talks?
No, not at all! You do not need your camera on at any time. Just be sure you have a good set of speakers or headphones for the live talks.
Will I receive a certificate?
Yes, you will receive a certificate on completion of your programme. This will be emailed to you.
manage cookies